Privacy Notice

Effective Date: 12th September 2024

1. Introduction

HALI COMPLIANCE GROUP ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you visit our website hcg.africa (the "Website").

2. Information We Collect

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data including first name, last name, any previous names, username or similar identifier, title, and gender.
• Contact Data including billing address, delivery address, email address, and telephone numbers.
• Technical Data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID, and other technology on the devices you use to access this website.
• Profile Data including services you have requested from us, your interests, preferences, feedback, and survey responses.
• Usage Data including information about how you interact with and use our website, products, and services.
• Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share aggregated data such as statistical or demographic data, which is not personal data as it does not directly (or indirectly) reveal your identity.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide Services: To respond to your inquiries, provide requested compliance services, and manage our client relationships.
• To Improve Our Website: To analyse usage patterns and improve the functionality and content of our Website.
• To Communicate with You: To send you information about our services, updates, and marketing communications, where permitted by law.
• To Comply with Legal Obligations: To meet our legal and regulatory obligations and defend our legal rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring the security of our Website.
• Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose. You have the right to withdraw your consent at any time.

5. Disclosure of Personal Data

We may disclose your personal data to:

• Service Providers: Third parties who provide services on our behalf, such as IT support, analytics, and marketing services.
• Legal and Regulatory Authorities: To comply with legal obligations or respond to lawful requests from relevant Authorities.
• Other Parties: As required by law or in connection with legal proceedings.

6. Opting Out of Marketing

You can ask us to stop sending you marketing and newsletter communications at any time by contacting us. If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal data:

• Access: The right to access and obtain a copy of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request the deletion of your personal data, subject to certain exceptions.
• Restriction: The right to request restriction of processing in certain circumstances.
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this notice periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us at: